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Red Flare Emergency Supplies Customer Feedback

you guys are doing it right! i like the ability to order 4 masks 20 packets of anticeptic and 3 ibd's! the ability to order just what i want.... well its just what i want. thank you -ZB, spokane, WA

Very quick shipping. I love the fact you take paypal. Supplies were great and I like how they were placed in ziplock bags perfect for my kits -DL, carroll, OH

Got it quick and everything was as advertised. I'm happy. I have not got to try the blood stop and bandages out, thank God but I have them if I ever need them. I take a blood thinner and things could get dicy if I ever get a major wound. -PP, Aledo,TX

Excellent servuice and prompt delivery! Keep up the good work. JK, Carrollton, GA

Very satisfied with my order! Delivery was very fast and products were shipped in very good condition. Looking forward to doing business with you folks again. I learned about you via the advertising on Glock Talk's forums. Compliments from other forum posters recommending Red Flare Emergency Supplies lead me to choose your company. -GC, New Jersey

Even through I always place my orders over the phone rather than online you have taken the time to respond to any questions about an item I might have and left me feeling confident in my product choices.Your stock levels are maintained well so I know when a order will be filled and I have never had a problem with late shipping.Overall I am very satisfied with Redflare and will be recommending you to my friends and family. -FS, Houston, Texas

Arrived quickly, prices were good. Good shopping experience, I'll keep you guys in mind... -GW, Harrison, Arkansas

as usual, a pleasure to deal with you guys. Cheers from Iraq! -RS, Huntsville, Alabama

I am sorry but my English do not allow me to be clare, but congratulations for your first class service. -GB, Italy

I was pleasantly surprised with your prompt and efficient service, should I require any more of your products I will use you without hesitation, thanks. -DL, Washington, DC

All as ordered, arrived well-packed & undamaged, emails answered promptly. Very satisfied, will use again. -CJ, Japan

I'm happy to say I am a full 100% satisfied with every other aspect of my purchase.
When shopping on eBay, low cost is more often than not outbalanced by inflated S&H, poor customer service, poor follow-up and poor product quality.
Red Flare excelled in all of the above.
I'm a picky customer and have been bombarding you with emails for quite some time. It's a safe bet there's not a single Red Flare staff member who hasn't replied to one of my questions or requests at some point in time. Every single reply from Red Flare was polite and to the point. Every request was met next to immediately, despite the amount of work it involved.
The easy to use shipping cost calculator allowed me to adjust my order with unprecedented precision, not to mention that it made shipping fees completely transparent. Upon requesting a discount for international shipment, I got one immediately, something unheard of on aforementioned eBay.
The package was extremely secure and breezed through customs, which is a feat not to be taken lightly in Israel. I'm pretty sure I could get away with ordering the normal AMK Fundamentals, as opposed to the International version you supplied so promptly. Well, at least no laws were broken.
Products were all brand new, defect-free and exactly as advertised. In fact, you could stand to improve some of the item descriptions with more pictures, as they are much more personable in, well, person.
One problem I did have with your store is that you do not carry some of the specific brands I prefer: namely Ultimate Survival Technologies, Watchful Eye, Heat Cell, Gerber Blades, BCB and Aquamira. That's it, that's all. One could even argue you err on the side of quality, as there are plenty of other high-end items to choose from.
Thank you for a great experience.
Oh, one more thing: another problem with eBay - that Red Flare eliminated - is limited feedback space. Thanks for that as well.
Pleasure doing business with you all. Will be back and bring some friends, too. Take care.
Regards, RC , Israel

Outstanding service and products. Thanks for everything -RC, Sembach Air Force Base, Germany

Thank you for taking such care with the packaging. The items arrived safe sound. Also, thank you for the pamphlets on emergency planning. Your customer service is second to none - as constantly mentioned by the forum members of ETS. -RB, Ontario Canada

Before placing my order I sent an email requesting some additional information. Phil from RedFlare was quick to respond and very helpful. I will not hesitate to recommend RedFlare to anyone looking for emergency supplies. -RW, Edmonton, Alberta

Everything was correct, fair price, good quality, and fast shipping. I will be ordering from you again -RW, Orlando, FL

Exactly as ordered, good prices, thanks RedFlare! -TA, Redmond, WA

I like the ability to find first aid refill products. -RL, Sierra Vista, AZ

The web shopping experience was smooth and not confusing, just the way it should be. Good selection of quality products. -JH, New York, NY

good product fast shippment -LS, Amarillo, TX

Super fast shipping and fantastic prices! Thank you! -JM, Simi Valley, CA

Quick Shipping, good prices. -CE, Eugene, Oregon

Thank you for a great experience. Redflare has some great products that come highly recommended ... and all in one place. Order communication, followup and eventual delivery all top notch. As a result ... a second (larger) order was placed and I hopem to receive the shipment next week. -KO, Stamford, CT

I was provided with immediate feedback as to shipping status, with updates, and the product came in earlier than expected. Great product, and very positive experience. I wouldn't hesitate to order again from Redflare. -RM, New Orleans, LA

The products I ordered shipped right away and got here fast. -LB, Fort Worth, TX

great service and fast shipping. Prompt service on short shipped items which were promptly shipped within a day or so of the order arriving. Great comms regarding my order both during and after the order was placed and when it arrived. -CL, Dallas, TX

An example on how sellers should run thier business..a true gem! Good work! -NH, Ontario, Canada

Wow. REally quick service. Excellent product! -MD, Seattle, WA

Appreciate being able to buy small quantities of medicinals, etc., and the fast delivery. -RK, Laramie, WY

Great item!Great price!Super fast shipper!Highly recommend! -AG, Houston, TX

2nd buy was as fast & smooth as the first. Big thumbs up! -TM, Boise, ID

Great service, great selection of products. Thanks, too, for your support of the ETS organization and activities. -DC, Sarasota, FL

great deal. great communication. quick delivery. Cheers!!! -GW, Wellington, New Zealand

You guys are the best! -DM, Newark NJ

Best overall (including shipping) price on product ordered; lightning fast delivery. Thanks so much! -SM, Sacramento, CA

Great shopping experience! Hope to order again in the future. Best Regards, -AG, Brisbane, CA

VERY fast shipping appreciated! Highly recommended. Will buy again. -CC, Dallas, TX

I'm very pleased with the products and the service. Sincerely, -PS, Harbor City, CA

Excellent overall transaction. Will use you again. Super quick shipping. -RR, Riverside CA

Great service, the package was deilivered in a timely matter. THANKS!!! -FD Ontario, Canada

Great kit! Fast shipping! Will be back! -HS, Netherlands

Superb service, excellent products, thank you very much! - LG, Washington State

Exceptionally fast shipping! Will do business with again! -SF, Alabama

Quick, hassle-free, no complaints. Very satisfied. -ES, Quebec

Very Pleased with your service and site, have it book marked and check all the time for products. thanks Jerry

Just wanted you to know that my order arrived promptly today. Thank you very much for your excellent service, prices and communication. You've earned a repeat customer! - RR 11/21/2006

All items arrived today.Thanks for the communication and the prompt shipping! rw from Dallas, TX, Jan 01, 2007

The cavalry has arrived! I am very pleased to announce that survival equipment retailer Red Flare has stepped up and agreed to sponsor ETS coverage of SHOT Show 2007, ensuring continuation of this tradition! We all win with this sponsorship ... Doug Ritter of Equipped to Survive Foundation

I am thrilled that I won the UK4AA flashlight! It gives me one more good reason to tell folks about your budding online store and your great products & service! ... You have not forgotten one of the main ingredients of good business is service with a great attitude! Hope your business continues to thrive. CM, customer from Berkeley, CA. Sep 11, 2006


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